ASA

Shipping

• Samples: ship in 3–7 days
  
• Bulk orders: 7–15 days
  
• OEM orders: 15–30 days (depends on packaging/label customization)
  
• Delivery options: DHL / FedEx / UPS (3–7 days), Air Freight, Sea Freight for large OEM orders
  
• Shipping cost: calculated by weight, destination & method. Bulk clients enjoy special rates.
  

Returns

• Quality issues: Free replacement or refund.
  
• Transit damage: Report within 48 hours with photos.
  
• Non-quality returns: Not accepted for B2B orders.
  
• OEM/custom orders: Non-returnable.
  

Documents

Invoice · Packing List · MSDS · RoHS · REACH · Customs support